Privacy Policy
This Privacy Policy explains what information Dajaj Broast collects when you use dajajbroast.pk or order from us by phone, how we use that information, and the choices you have. By using our website or placing an order, you agree to the practices described here.
Who we are
Dajaj Broast is a halal, family-run Arabian broast restaurant business in Pakistan, serving Lahore, Faisalabad and Jhelum. Our head office branch is at 67-R1 Main Boulevard, Block R1, Phase 2, Johar Town, Lahore. You can reach us any time on our UAN 03-111-777-381 or by email at info@dajajbroastofficial.com.
Information we collect
Order information. When you place an order on our website, by phone or through our social channels, we collect your name, phone number, delivery address and the details of your order. We need this information to prepare and deliver your food and to contact you about your order.
Device and usage information. When you browse our website, we automatically receive basic technical information such as your browser type, device type, pages you viewed and the time of your visit. Our website also stores small pieces of data on your device (see Cookies below) so your cart and order can work properly.
Advertising measurement. Our website uses the Meta (Facebook) pixel, a small piece of code that helps us understand whether our Facebook and Instagram ads lead to orders. This tool may collect information about your visit and actions on our site, such as pages viewed and orders placed, and share it with Meta in line with Meta's own privacy policy.
How we use your information
- To take, prepare and deliver your orders, including free delivery to your address.
- To contact you about your order, for example to confirm it, update you on delivery, or resolve an issue.
- To respond to your questions, feedback and complaints.
- To improve our menu, service and website.
- To measure and improve our advertising, and to show relevant ads on platforms such as Facebook and Instagram.
- To keep records we need for our business operations and legal obligations.
Cookies and similar technology
Our website uses cookies and similar storage technology. Essential cookies and storage keep your cart and order working as you move through checkout. Advertising cookies, set through the Meta pixel, help us measure ad performance. You can block or delete cookies in your browser settings at any time. If you block essential storage, online ordering may not work correctly, but you can always order by phone on 03-111-777-381.
Who we share information with
We do not sell your personal information. We share it only where needed to serve you:
- Our branches and delivery riders, who receive your name, phone number, address and order details to fulfil and deliver your order.
- Meta Platforms, through the Meta pixel, for advertising measurement as described above.
- Service providers who help us run this website and our ordering system, under our instructions.
- Authorities, if we are required to share information by law.
How long we keep it
We keep order records for as long as needed for business, accounting and legal purposes. Technical and advertising data is kept for the periods set by the tools that collect it. When information is no longer needed, we delete or anonymise it.
Your choices and rights
You may ask us at any time to see the personal information we hold about you, to correct it, or to delete it, by calling 03-111-777-381 or emailing info@dajajbroastofficial.com. We will respond within a reasonable time. You can also opt out of interest-based advertising through your Facebook and Instagram ad settings.
Children
Our website and ordering service are intended for adults making purchases. We do not knowingly collect personal information from children. If you believe a child has shared information with us, contact us and we will remove it.
Security
Our website is served over a secure HTTPS connection. We take reasonable steps to protect the information you share with us, although no method of transmission over the internet is completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new last-updated date. Continuing to use our website or services after a change means you accept the updated policy.
Contact us
For any question about this policy or your information, contact Dajaj Broast at 67-R1 Main Boulevard, Block R1, Phase 2, Johar Town, Lahore, on 03-111-777-381, or at info@dajajbroastofficial.com.